Frequently Asked Questions
On our boat listing pages, you’ll see prices displayed as From $ per hour. This is the minimum hourly rate – not the total cost—and it can vary depending on factors such as the season and number of guests. For a full breakdown, check the Price tab on each boat’s profile. The From $ per hour rate is useful for quickly comparing how expensive a boat might be compared to others.
Boat hire fees change throughout the year – for example, boats are typically more expensive during the warmer summer months and more affordable in the cooler winter months. In addition to hire fees, there are other costs such as staffing, wharf fees, and catering. While we provide detailed pricing on our website, our emailed quotes make it simple by summarising the total cost for you.
You can also work out your own estimate anytime using our Easy Boat Hire Cost Calculator, which shows both the total cost and the cost per person.
You can view availability of many boats with our Easy Boat Hire Calendar. Easily save time by skipping over boats that are already booked out!
Or contact us for real-time availability on most vessels.
You can browse boats by occasion, boat type, size and price, catering options, facilities onboard and entertainment options available. Explore a few options on our website to get an idea of what your options are, then submit an enquiry and we’ll help you narrow it down and choose the right boat.
Boat capacity refers to the maximum number of guests legally allowed onboard, including entertainers but excluding the crew. If your group size matches the boat’s full capacity, space may feel tight – particularly in bad weather when everyone needs to move undercover. For greater comfort, it’s wise to choose a boat with a slightly higher capacity than your guest count. That said, many people are happy to fill a boat to capacity to get the best value for money.
When you have decided on a boat and package you would like, we will email you a booking confirmation including the boat name, pick-up location, price and inclusions. You then have 48 hours to pay a deposit to confirm your booking. The deposit is normally $800-$1,200 depending on the boat (some boats require a higher deposit). The balance of payment is due 10-14 days before the cruise date.
Yes if you need to and if the crew is available, subject to a time and place suitable with the boat.
All our boats are commercially licensed vessels and include licensed skippers to drive the boats. Unfortunately they are not self-drive vessels, but with the hard work off your hands you can relax and enjoy a hassle-free cruise.
All of our boats supply eskies and/or fridges. For BYO Alcohol Boats some boats supply ice and some require you to BYO Ice. See the boat profiles to check if ice is provided.
If you book a DJ, stripper, drag queen or any other entertainment, the individual performers are assigned directly by our trusted suppliers. We are not a talent agency – we outsource our entertainment staff to other agencies that specialise in their own fields of entertainment, and do not offer a selection of entertainers to choose from. Our core business is boat hire, and our entertainment coordination is a complimentary service designed to support your all-inclusive event planning.
If you wish to arrange your own entertainment that will be subject to approval as each boat has different rules and facilities. We also need to coordinate logistics for you. Just let us know what you have in mind. Also bear in mind the entertainers are included in the capacity of the vessels.
You can connect your device to the boats onboard speaker systems. Some boats allow you to have DJs onboard also.
You can drop them off and set them up at a time and place agreed with the boat subject to availability. As many boats tend to have multiple bookings throughout the day you may be restricted to dropping off decorations the day before or in the morning of the cruise, then setting them up as you jump onboard your cruise with your guests.
If you have a catered charter all dietary requirements are forwarded to our suppliers. Please provide your full list – ideally with guest names – by your balance due date so we can lodge it in time. After this deadline we’re unable to accept changes, as food orders will already be finalised.
Alcohol must always be accompanied by food.
Charters can’t leave the wharf without food on board.
This is a legal RSA requirement.
BYO or amenity fees can apply to charters when you bring your own food and/or beverages.
They typically cover any of the following:
– Cold storage (eskies or fridge space) – some boats also supply ice
– Disposable cups, plates, cutlery and napkins
– Rubbish removal and basic clean-down
– Use of the galley/BBQ where available
– Staff supervision for RSA compliance
Check the boat profiles to see what fees and inclusions apply to your boat as every vessel is different.
Yes that’s fine.
All of our boats have at least one toilet onboard.
On Catamarans and the skipper will request that you take your shoes off, and on yachts we recommend not wearing high heels onboard for safety reasons and some boat skippers may ask that you take them off. On large function boats high heels are welcome yes.
Boats operate on a strict schedule and wharfs are often booked months in advance. If you are running late for your cruise please contact your skipper, to determine if alternative pick-up times and locations are available (fees may be applicable for additional wharf bookings).
Boats proceed in all weather conditions and they will avoid dangerous water conditions if necessary (for example they will stay closer to shore). If your boat deems conditions to be unsafe you will be advised on the morning of your cruise (or as soon as possible), in which case the boat will reschedule your cruise.
Rescheduling cruises are subject to approval. This may incur a fee due to loss of revenue on the date you had booked (when you reserve a date the boat is rejecting other booking requests for that date). Cancelling cruises are non-refundable.
While this isn’t a common question, we want to be upfront – as boats are vehicles at the end of the day and they need constant maintenance.
On extremely rare occasions (0.1% of the time) a boat may encounter unforeseen mechanical problems.
The good news is we work with a wide range of vessels, so we can usually find you an alternative – often an upgraded boat at no extra cost. We also carefully vet boats and work with trusted operators and reliable vessels to minimise the chance of this happening.
Most importantly, you can rest assured you’ll never be left out of pocket.
Simply send us a like-for-like quote for the exact same boat and inclusions and we’ll beat it. The only condition (as a measure to avoid false quotes), is that the boat must agree on the price.